Professional Resume
Boston Program Coordinator: N.U.in
July 2021 - December 2021
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Designing, implementing, and assessing programming for first year students to support their transition into Northeastern University
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Hearing conduct cases and educating students on university policy
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Supporting students in a residence life capacity
Teaching Assistant for IE Assessment: MIIS
October 2021 - December 2021
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Ensuring the successful delivery of the hybrid course and the equitable participation of remote learners.
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Providing technological and instructional support to courses as well as peer mentoring of students
Admissions Graduate Assistant: MIIS
September 2020 - May 2021
Maintaining applicant files by logging communications, scores, and other application materials in online databases
Communicating promptly and professionally with staff, faculty, and prospective students
Middle School Youth Advisor: First Baptist Church in Beverly
August 2016 - June 2021
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Spending 2 hours weekly with a group of middle-school-aged students at the First Baptist Church in Beverly
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Designing programming that promotes community building, good citizenship, cooperation, social skills, and caring for others
Spanish Teacher: Glen Urquhart School
August 2019- June 2020
Designing curriculum and teaching 7th grade students about Spanish language, literature, and culture.
Participating on the Diversity Equity and Inclusion professional learning group to address diversity needs in the school
Service Department Coach: Grand Circle Corporation
August 2017 - August 2019
Answering high-volume calls
Managing customer service relationships
Designing training modules for phone associates
Supervising a team of agents
Bi-Lingual Intake Coordinator: Northeast Arc
Completing the intake process
Answering customer service calls
Completing data input
April 2017Â - August 2017
Therapeutic Mentor & Staff II Counselor: Family Continuity
Therapeutic mentoring ​​
Supervisor for DCF supervised visit cases
TT&S on In-Home Therapy cases
July 2016-April 2017